At Wear Express Company, we strive to provide high-quality jackets handmade in Nepal. However, we understand that there may be instances where a refund is necessary. Our refund policy is as follows:

Refund

1. Refunds will be offered for defective or damaged products. Please contact our customer service team within 14 days of receiving the product to initiate the refund process.
2. Refunds will not be provided for change of mind or incorrect sizing. Please refer to our size guide before making a purchase.
3. Refunds will be issued back to the original payment method used for the purchase.
4. Shipping and handling charges are non-refundable.
5. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Policy

1. Shipping: We ship our jackets from Nepal to various countries. Please allow 1-2 business days for processing your order before shipping. Shipping times may vary depending on the destination country.
2. Custom Duties: Customers are responsible for any customs duties or taxes imposed by their country upon delivery of the product.
3. Return/Exchange: If you wish to return or exchange a product, please contact our customer service team within 14 days of receiving the product. The product must be in its original condition and packaging for a return or exchange to be processed.
4. Quality: We take pride in the quality of our jackets. If you receive a defective or damaged product, please notify us immediately for a replacement or refund.
5. Communication: For any queries, feedback, or concerns, please reach out to our customer service team at support@wearexpressfashion.com.

Final Payment

Please review our refund and policy carefully before making a purchase from Wear Express Company.

Thank Your for choosing Wear Express.